Supplier Resources / AP Information
The Jefferson Accounts Payable Portal allows suppliers to check invoice and payment status and submit invoices for processing. Please review the information below for guidance on using the portal and submitting invoices.
Using the Portal
- Invoice and payment data is refreshed by 7:00 am Eastern Time daily.
- The portal contains approximately two years of invoice and payment history.
- Only invoices that have been successfully received and entered into the AP system will appear in the portal.
- Please allow up to 20 business days from the invoice date for processing before checking status.
- If a valid PO and invoice exist but the invoice does not appear in the portal, please submit the invoice through the Submit Invoices tab.
- Access to the portal is tied to the supplier record associated with the invoice/PO used to log in. If your organization has multiple supplier IDs, you may need to log out and re-enter using a different invoice/PO combination.
Invoice Submission Guidelines
- If you are not submitting invoices via EDI, please use the Submit Invoices tab of the portal.
- Include a valid Purchase Order Number (PO) on your invoice. POs created after January 1, 2025 begin with PO-XXXXXXXX.
- Invoice numbers should be alphanumeric only and should not include spaces or special characters.
- If you do not have a valid PO, please contact the Jefferson employee who placed the order.
Common Invoice Discrepancies
- Unit of measure discrepancies between the purchase order and the invoice.
- Incorrect pricing compared to the PO.
- Listing multiple purchase orders on a single invoice (submit separate invoices for each PO).
- Invoice totals that exceed the PO amount.
- If any line on the invoice is incorrect, the entire invoice may be delayed until the discrepancy is resolved.
Statement Submission
- When submitting account statements for reconciliation:
- Include all open transactions, including both debits and credits.
- Do not suppress credits or unapplied cash on your statement.